★ Factory-direct price
★ Under min OEM order accepted
★ QUICK DESIGN turnaround time
★ SHORTER SAMPLE lead time
★ Product tested by AUTHORIZED THIRD PARTIES
★ Provide quick technical answers
★ Shorter after-sales response time, within 12 hours
❓ Frequently Asked Questions
Q1. Is there any technical help available after purchase?
A: Yes, we provide 24-hour online service free of charge to assist with any technical inquiries.
Q2. How can I arrange a factory visit?
A: Simply provide your contact information, and we will coordinate a detailed arrangement based on your schedule.
Q3. What is the policy for parts under warranty?
A: We will provide replacement parts free of charge during the warranty period, excluding consumables and man-made damage.
Q4. What is the standard delivery time for carts?
A: Standard models can typically be delivered within 3 to 10 working days.
Q5. Do you provide international shipping for accessories?
A: Yes, products can be transported via air or sea depending on your requirements and location.
Q6. Are your products certified for safety?
A: Yes, our electric vehicle accessories carry CE certification and are tested by authorized third parties.
Vivi Auto Accessories
